Privacy Policy

We are delighted that you are visiting our website and are interested in our company and our products. We respect the privacy of everyone who visits this website. Norddeutsche Kunststoff- und Elektrogesellschaft Stäcker mbH & Co. KG (NORKA), Lange Straße 1, 27313 Dörverden-Hülsen, entered in the Walsrode Commercial Register under the number HRA 121059, is aware of how sensitive information and personal data is.

If you are a customer or service provider of ours, we store and use your personal data – such as your name, company and address, as well as invoice and payment data – on our company premises and, if necessary, with our contractors for the purpose of handling contracts.

General information, log data when using the website
Generally speaking, you can visit our website without telling us who you are. Then, we only automatically find out about the following log data which your browser transfers to us. This data includes:

  • The web browser you are using and your set screen resolution
  • The operating system you are using
  • The host name of the accessing computer
  • The date and time of your visit
  • The web pages you have visited on our site
  • The referrer website
  • The name of the accessing provider

Personal data processing
We only collect, process or use your personal data for the purposes of processing your enquiries or your application. Personal data includes, for example, your contact details such as your name, address, phone number or email address. Personal data is not disclosed to third parties. Insofar as we collect and process personal data over the social networks we use, this privacy policy shall also apply to these processing operations.

Children and young people
Persons under the age of 18 should not transfer personal data to us without the consent of their parents or guardians. We do not knowingly collect children’s personal data.

Overview of how your personal data is processed

   Contact by email, contact form or phone Application Catalogue order Requesting newsletters; requesting email information Registration on and Sales
Purpose of processing Processing your request Selecting and, if necessary, hiring new employees Sending a product catalogue Sending the newsletter and information about new product catalogues Providing a customer portal and creating a luminaire folder Creating quotations, accepting orders, handling orders, invoicing
Legal basis of processing Consent which you gave us in the context of using the form. Section 26 of the new German Federal Data Protection Act (BDSG) Art. 6 of the GDPR Your consent in the context of the ordering process Your consent in the context of registration Art. 6 of the GDPR
Recipients of the data
NORKA NORKA NORKA, shipment service providers if necessary NORKA NORKA NORKA, independent commercial agents, service providers in the context of software support if necessary
Data transfer to a third country Does not take place Does not take place Does not take place Does not take place Does not take place Does not take place
Duration of data storage As per the legal bases. The duration of storage depends on your request. If there is no statutory retention period, we delete your enquiry three months following settlement of your request at the latest. Until the application process is complete, but at most four months following receipt of the application, unless we have your consent to store the data for longer. The data shall be deleted after three years at most. As per the legal bases. We shall store your data and your consent for as long as you remain subscribed to the newsletter. Until you deactivate your customer account Up to ten years as per the legal requirements
Consequences of not providing your data Your request cannot be answered without your data Your application cannot be processed without your data. The requested information cannot be sent without the data. We have also made plenty of product information available for download so that this information can be obtained without any need for you to provide your data. None. Registration takes place on a voluntary basis. A personal area will not work without the data. A contract cannot be concluded without the data.
Further information           If necessary, we also receive your data through our independent commercial agents 

A cookie is a small data record which is stored on your terminal device and contains data such as personal page settings. This data record is produced and sent to you by the web server which you established a connection with over your web browser. Generally speaking, we use cookies to analyse interest in our website and to improve its user-friendliness. In principle, you can also access our website only with technically necessary cookies, in which case cookies belonging to third-party providers will not be used.

By using our website, you agree to the use of these cookies if cookies are accepted according to your browser settings. Most browsers are set to accept all cookies by default. However, you can make settings in your browser so that you are notified of cookies before they are stored, so that the browser only accepts or rejects certain cookies, or so that cookies are categorically rejected.

We use the following types of cookie:

Technically necessary cookies
We need these cookies to enable you to visit the website, e.g. to store information on whether you have agreed to the use of cookies. You will find all the technically necessary cookies used and their intended purpose in the table below.

Third-party cookies
Third-party cookies originate from providers other than the website operator. They can be used, for example, to collect information for advertising purposes, for user-defined contents and for web statistics. We use cookies which are necessary to run the Google Analytics analysis tool. You can refuse the use of these cookies. You will find out what cookies from third-party providers are used in the table below.

The following cookies are used on this website:

Name of the cookie Intended purpose Duration of storage Type of cookie
has_js Indicates whether JavaScript is activated in the browser Session Technically necessary
SSESS8c25b041897c0af7a3b868326e1501ee Session for the identification of a logged-in user Approx. 25 days / until log-out Technically necessary
cookie-confirm Stores the status of whether tracking cookies were enabled / rejected Approx. 90 days Technically necessary
Drupal.toolbar.collapsed Indicates whether the administration menu is collapsed / expanded Approx. 100 years Technically necessary
SSESS4b9308f67d7503a2ce8f8395f0243239 Session for the identification of a logged-in user Approx. 25 days / until log-out Technically necessary
_ga Tracking via Google Analytics Approx. 2 years Third-party provider
_gid Tracking via Google Analytics Approx. 1 day Third-party provider
_gat Tracking via Google Analytics Approx. 1 minute Third-party provider

If you find a cookie which is not listed in this table, we will be more than happy to provide you with further information if you send an email to

Analysis Tools & Tracking
When you visit our website for the first time you will be informed that we would like to use cookies to analyse the website usage. If you do not accept this, no tracking takes place. If you agree you can reset your cookie settings via the relevant link at any time. You can find this link at the end of this Privacy Policy.

If you provide your consent, this website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Use is based on the legal basis of GDPR Article 6 (1)(1)(a). Google Analytics uses cookies which are text files stored on your computer that can be used to analyse how you use the website. The information generated by the cookie about your use of this website such as 

Browser type/version

Operating system used

Referrer URL (the previously visited page)

Host name of the accessing computer (IP-address)

Time of the server enquiry

and is usually transferred to a Google server in the USA and stored there. The IP address that your browser transmits within the scope of Google Analytics will not be associated with any other data held by Google. We have also extended Google Analytics on this website to include the “anonymizeIP” code. This guarantees that your IP address is masked so that all data remain anonymous.

Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there.

On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activities and to provide the website operator with other services related to website activity and internet usage. You may also prevent the storage of cookies by selecting the appropriate settings on your browser; however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) for Google as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link:

More information about data protection in relation to Google Analytics can be found on the Google Analytics Help pages at (

Use of script libraries

So that our content is displayed correctly, consistently and in a graphically appealing way on every browser, this website uses script and web libraries (web fonts). This represents a legitimate interest for us in the meaning of GDPR Article 6 (1)(f).

Web Fonts are transferred into the cache of your web browser so that they only have to be loaded once. If your web browser does not support these web fonts or refuses access, the content will be displayed in a standard font.

When accessing script or font libraries a connection to the operator of the library is automatically created. Therefore it is theoretically possible for this operator to collect data. Currently it is not known, whether and for what purpose the operators of the relevant libraries actually collect data.

This website uses SSL encryption ̈for security reasons and to safeguard the transmission of confidential contents, such as the enquiries you send to us as a ̈site operator.You can recognise ̈an encrypted connection by the fact that the browser’s address bar changes from “http://” to “https://” and due to the padlock icon in your browser bar.If SSL ̈encryption is activated, the data you send ̈to us cannot be read by third parties.

Your rights
You have, at any time, a right of access, a right to correction or deletion, a right to restrict processing and use of your personal data, and a right to data portability. You can assert these rights vis-à-vis NORKA at no charge by emailing or by using the contact details provided in the imprint

You also have the right to lodge complaints with a supervisory authority if you suspect that processing of the personal data concerning you violates the General Data Protection Regulation. The competent supervisory authority is: The Lower Saxony State Representative for Data Protection, Prinzenstraße 5, 30159 Hanover, Tel. +49 (0)511 120 4500, Email:

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